We accept Visa, MasterCard, American Express, Discover and PayPal.

While we do not accept personal checks, we will take a certified check or money order. Please contact our Customer Service Team to make arrangements.

Certain states require us to charge sales tax due to the location of our warehouses. Those states are: AZ, CA, FL, ID, IL, IN, KY, MA, MD, NJ, NV, NY, OH, PA, SC, TN, TX and WA. If your order is shipping to one of these states, you will be charged sales tax at your state’s rate.

During the checkout process, at the top of the page where you enter your shipping address, there is a box to enter a promo code. Make sure you click the "apply" button. You will then see the discount applied in the price box on the right.

We ship internationally via The US Postal Service and UPS. International shipping costs are determined by the shipper and are based on the shipping address and weight of the package.

To determine shipping costs before placing an order, enter the products you wish to order in your cart and begin the checkout process. On the Shipping and Payment Options page you will see the shipping options and costs.

International shipping costs do NOT include duties, tariffs or related brokerage fees. You will need to pay these additional costs upon delivery. You can contact your local customs office for an estimate of these fees. SCOTTeVEST will not refund costs for items purchased or shipping charges if a customer refuses to pay these fees.

We offer both USPS and UPS shipping options. Most orders will be offered USPS Priority Mail and USPS Priority Mail Express. For certain addresses and/or package weights, customers will be offered USPS First Class Mail or UPS Ground shipping. This is an automated process, however, if you prefer UPS Ground shipping, we can do so by special request. Please contact our Customer Service Team.

We also offer UPS Next Day Air shipping. Orders shipped via UPS Next Day Air deliver on the next business day. If your UPS Next Day Air order ships on Friday, it will be delivered on Monday. If you would like Saturday delivery, please contact our Customer Service Team.

Shipping rates are based on your order total BEFORE a promo code is applied:

We ship orders very quickly. Provided order and credit card information are verified*, orders placed before 11am mountain time, Monday through Friday will ship the same day and orders placed after 11am mountain time or over the weekend will ship on the next business day**. This map shows estimated time-in-transit.

We will contact you if there are any questions about your order and/or credit card information. Your order will be put on hold until any questions are resolved.

**During some sales and over the holidays, orders shipping via Ground might be delayed a day or two. We always try to post warnings at checkout if this seems likely.

Unless requested or it is a high value order, we do not require a signature for delivery. Please note that some carriers are requiring signatures for delivery at certain locations regardless of whether we request it.

We do! During the checkout process, in the drop-down menu to select the State, select an Armed Forces option.

We understand that some of our international customers prefer to ship to a freight forwarder within the United States to reduce shipping fees. If you are a first-time customer who would like to do this, please contact our Customer Service Team.

We process orders very quickly. If you would like to cancel or make a change to your order, please reply to the order confirmation email immediately. While it is our goal to accommodate requests, if the order had already been processed, it is unlikely that we will be able to do so.

If you forgot to enter a promo code and want to cancel so you can place a new order with the promo code, you do not need to do so. Simply reply to your order confirmation or contact our Customer Service Team so we can help you.

You will receive an email with your tracking information the afternoon your order ships. Please be aware that it could take up to 24 hours for tracking information to populate, even though your order has shipped.

Unfortunately, packages are occasionally lost order damaged in transit. If this happens, please contact our Customer Service Team so they can initiate a claim with USPS or UPS to help locate or replace your order.

Since 2000, we have designed the best multi-pocket clothing available. We love what we do and we stand behind every product we make. We’ve been using the same manufacturers for more than a decade and they consistently deliver superior craftsmanship.

Although we make every effort to deliver flawless garments, sometimes mistakes still happen. We want all of our customers to have the best possible experiences wearing our gear, so all SCOTTeVEST garments come with a 2-year warranty covering your product from any/all manufacturer defects.

Please note this warranty does not cover wear and tear, ripped or stained garments, or other damage due to user error.

Our Warranty only applies to items purchased on scottevest.com.

Our Pickpocket Guarantee is extraordinary and not something your will frequently find from other companies. It speaks to the confidence we have in our products. If your valuables are pickpocketed while you are wearing your eVEST, we will reimburse your for any losses up to $1,000 USD.

Unfortunately, waving around $1,000 attracts trolls and con-artists, so our lawyers made us put in some fine print. See below for restrictions and details.

• You must provide proof of purchase.
• Your eVEST must have been purchased:
• on scottevest.com
• the SCOTTeVEST store on Amazon.com
• from a current authorized reseller.
• Excluded resellers include private sales, eBay, used clothing and thrift stores and any online sites that are not associated with a store listed on the Store Locator.
• The Pickpocket Guarantee applies to any eVEST with internal pockets and pants or shorts with front DeepPockets™
• To make a claim:
• You must provide an official police report describing the incident and an itemized list of stolen items and values.
• The police report must mention by name that you were wearing the SCOTTeVEST in question at the time of the pickpocketing.
• You must report the crime to the police immediately and get the police report to us within 3 days of the incident.
• The guarantee applies only to pickpocketing, not mugging/robbery/assault/threatening, which are all together different crimes. eVESTs are not bulletproof.
• You must provide a signed, sworn statement that your valuables were pickpocketed from an interior pocket that was zippered or a pant/shorts front DeepPocket™ at the time of the incident and that they were not stolen by someone known to you.
• Email your claim to sales@scottevest.com
• If you have other insurance (e.g., travel insurance), you must first make a claim with them. SCOTTeVEST will pay anything up to $1000 not covered by your other insurance and any relevant deductibles.
• Pickpocketed items that are later recovered are not eligible for a claim under this guarantee.
• We reserve the right to get additional information and judge the facts presented before accepting or denying your claim.
• If more than two (2) claims are made within 12 months by the same person, we reserve the right to cancel your coverage.



We trust you to use good judgement when storing valuables in your eVEST. Always try to keep your most important gear and belongings in an interior, zippered pocket when applicable.

We want you to be happy with your purchase. We unconditionally guarantee all merchandise to be free from defects. We accept exchanges and returns for 30 days from the original purchase date, provided items are unworn and with the hangtags attached. If your eVEST is not what you expected, please contact our Customer Service Team

In our effort to provide world-class customer service, we think it is important to share both the goals we set for ourselves and the realistic expectations you should have as our customer.

RESPONSE TIMES

Email

• Email is available Monday-Friday, 8 am until 46 pm MST.
• During that time, we will reply to email within two hours.
• Email received after hours will be replied to first thing in the morning on the next business day.

Phone Calls

• Our phone lines are open Monday-Friday, 8 am until 4 pm MST.
• We strive to answer all phone calls received during these hours on the first ring.
• In the unlikely event that all of our Customer Service Agents are engaged and you are prompted to leave a voicemail, we will return your call within 30 minutes.
• Voicemail received after hours will be returned first thing in the morning on the next business day.

Live Chat

• Live Chat is available Monday-Friday, 8 am until 4 pm MST
• During the hours it is available, we answer Live Chat messages within 45 seconds.

Please understand that these response times are our goals. And, while we do meet them 99% of the time, there will be some exceptions.

EXPECTATIONS

• Customers have the right to interact with representatives who are knowledgeable about our products and policies. Our representatives receive extensive training and must pass a variety of test before they begin to interact directly with customers. We consider training an ongoing and critical process for all of our employees.
• Customers have the right to receive honest responses. If our representative does not know the answer, (s)he is expected to let you know. (S)he should then tell you the steps that will be taken to get the answer and when you can realistically expect to receive the answer.
• Customers have the right to be treated with respect. We will always give the benefit of the doubt to the customer and do what is right to the best of our ability. This does not mean, however, that the customer is always right. We have policies in place to minimize errors, standardize our high level of customer care and learn from our past.
• In addition to the rights our customers have, our employees have the right to be treated with respect. We understand how disappointing it can be when there is a problem with an order and know that we will occasionally interact with customers who express their frustration in a less than desirable way. That said, we refuse to allow our employees to be bullied, talked down to, yelled at or abused in any way.

While most of our styles are sold exclusively on our website or through our Amazon store, we have a small number of very select resellers that carry some styles. Click Here for more information and to enter your zip code into our store locator.

We believe that the internet should be available and accessible to everyone. We use technology from accessiBe to achieve this goal. Click Here for details about the various technologies our site utilizes to make it more accessible.

We would be happy to help you send a gift! During the checkout process, you may purchase a gift box for any item you wish. If you would like to include a gift message, enter the message in the Comments section during checkout. Our orders include packing lists that do not show pricing.

First, take a deep breath! We know what happened and can help you! Due to the complexity of our designs, this is an unfortunate possibility. Luckily, it can be solved very easily.

We call it, jumping the fence.

When something falls into the space in the lining intended for the Personal Area Network, it has jumped the fence. A small object (keys, etc.) that is placed in the handwarmer pocket can pop over the top of the handwarmer pocket and into the lining.

This does not happen with normal wear or if you hang your eVEST on a hanger or hook when not in use. If, however, you “hang up” your eVEST by tossing it in the trunk of your car, on a chair, in a pile of clothes (you get the idea), an item in your handwarmer pocket might jump the fence.

How to recover items that jump the fence:

• check out this video
• or follow these instructions:
  • Turn your eVEST upside down and give it a good shake or slide the missing item up toward the shoulder seam. You want the item as close to the shoulder seam as possible.
  • Once there, reach into the handwarmer pocket.
  • You will retrieve the item by reaching toward the shoulder seam.

You might not need so many pockets (we bet that wasn’t the answer you were expecting!). But, for whichever pockets you do need, you'll quickly discover that our clothing has the best designed pockets imaginable.

We've spent nearly two decades perfecting Pocket Science. So, for however many pockets you choose you use, you'll have the VEST pocket experience imaginable!

Click to learn about our Features for a laundry list of pockets and features available in our different styles.

Yes…and no. While we've been told that we make the best travel clothing available, we don't like to call our products travel clothing. For us, travel clothing is something you buy for a big trip and then hide in the back of your closet until your next big trip.

We think our clothing should be worn daily! If you want to call it travel clothing, that's fine. Just remember, it is designed for the Trip of Your Life! and is as useful for a trip to the grocery store as it is for a trip around the world.

[TODO]

Laura and Scott started the company so Scott would stop asking Laura to carry all of his gadgets and electronic devices. They name it SCOTTeVEST, which stood for Scott's Electronic Vest.

The easy answer is, if you carry anything (cell phone, wallet, etc.), then you need an eVEST! Our products are designed to make your life easier, with tons of pockets and features. With an eVEST, you can both carry and use electronic devices, as well as other items such as keys, water bottles, sunglasses, etc.

Unfortunately, this cannot be done. Different sizes have armholes of different circumferences, so switching sleeves will not work. Please keep in mind that the sleeves can be pushed up/adjusted/rolled/tailored if your arm length is not proportioned to our sizing.

If you are not satisfied with your purchase, we will gladly accept the merchandise for return or exchange within 30 days of receiving your order * provided:

• it is in new condition
• it has not been washed, worn or altered
• hangtags are still attached
• an RMA number is included with the merchandise

* We extend the return/exchange window during the holidays. For the 2019 holiday season, RMA#s must be requested by January 10, 2020.

The following items cannot be returned:

• Outlet Items
• Any items marked, All Sales Final – No Returns or Exchanges
• Gift Boxes
• Underwear removed from packaging (by law, any undergarment must be unused and unopened)

To request an RMA number:

• email us
• call us
• live chat
• online form

For returns, you are responsible for paying the shipping to return the item(s) to our warehouse.  For exchanges, you are responsible for paying the shipping to get the original garment sent to our warehouse and we will pay the ground shipping cost to send the exchange to you for domestic orders. For international orders, you will be responsible for the return shipping on your exchange as well as the shipment cost for the exchanged item.

Yes! Unless your promo code was marked as FINAL SALE, your order is eligible for a return or exchange.

We want to give you the best possible price on our Outlet items. By marking Outlet items as final sale, we eliminate any extra costs and pass the savings to you.

Once we receive the return, it takes 1-2 business days to process the exchange or refund. Once a refund is processed, it may take 2-7 business days to be reflected in your account. If you requested an exchange, we ship the exchange via Ground shipping (unless you specify a different method), which can take 1-3 business days for delivery.

Yes! You will need an RMA # for each order you are returning or exchanging, but you can ship everything in the same package.

We extend the return/exchange window during the holidays. For the 2019 holiday season, RMA#s must be requested by January 10, 2020.

Unfortunately, we are unable to process returns or exchanges for items purchased from our resellers. Please contact the reseller where you made your purchase to request a return or exchange. All of our resellers are committed to providing excellent customer service!

We are truly sorry to hear this! We stand behind the quality of our products and are here to help you. Please contact our Customer Service Team. Orders with damaged or defective items are not handled as returns/exchanges and you will not need an RMA#.