Our Guarantee, Returns & Exchanges

PLEASE NOTE: Orders that utilized the SeV15 promo code are ALL SALES FINAL. No returns or exchanges.

SeV guarantees all merchandise (excluding accessories) to be free from defects within 2 years of date of purchase. We stand by our products. For $10 more, you can extend your 2 year warranty to 4 years. Defective claims are handled within 1-2 business days. To start a claim, please send photos of the defect, your current shipping address and the 4-digit PO# on the care tag to sales@scottevest.com

All SALE ITEMS are subject to specific Sale Return policies outlined on the sale page or the product page for that item. Sale items are returnable or exchangeable unless otherwise noted in the sale documentation. For example, there are NO RETURNS or EXCHANGESfor items purchased with any "all sales final" promo codes (and SeViP equivalents), or for items from the SeV Outlet. This includes the codes LS2015 and SeV15.

We accept exchanges and returns up to 30 days from the original purchase date. Items must be unworn, unwashed and with hangtags still attached.

Travel Boxers: See special return policy on top right of the Travel Boxers' product page.

Return and Exchange Policy: All items must be in the condition you received them with all hangtags attached. Items must be returned within 30 days of the original purchase date. During the holiday season, we extend this return policy into early January to give you a chance to try on items you may have received as a gift. For the 2015 holiday season, please request an RMA# before Tuesday, January 12, 2016. A Return Merchandise Authorization (RMA) number is required prior to shipping your package back to us. To obtain an RMA # for your return or exchange please fill out the necessary form provided below.

Click here to fill out the RMA form for US Returns
This form for US exchanges
This form for international returns
This form for international exchanges.

PLEASE NOTE: Returns and exchanges CANNOT be accepted without an RMA #. If you send a Return without an RMA # the package will be automatically rejected. After this form is completed the RMA # will be issued to you in a separate email. This form DOES NOT give you the RMA #. Please allow up to 24 hours to receive this email with RMA # included.

Returns and Exchanges should be sent with the RMA number written on the outside of the package and/or on original package invoice inside the box and sales receipt to:

c/o DTI Warehouse, Inc.
510 Territorial Drive, Suite C
Bolingbrook, IL 60440

Please note that exchanges will be sent out after receiving the item from your original order. Additional charges for shipping will be charged to the credit card used for the original purchase, as will any price differentials for the new item. For returns, we issue a refund for the sales amount less shipping & handling costs.

Returns and Exchanges - Sizing: For sizing information, refer to our Sizing Chart. If you are in between two sizes or are not sure, we recommend ordering both sizes and then to return the one that does not fit for a full refund (you will be responsible for all applicable shipping fees). Please note that this does not apply to sale items labeled "No Returns." If you are not completely satisfied with your purchase you may return or exchange any unused merchandise, for any reason, for a prompt refund. Please be aware that it is very easy to exchange for size, so if you do order an incorrect size, please contact us so that we can arrange an exchange. To expedite the process and save on shipping fees, many customers choose to order two sizes and then send back the size that doesn't fit.

Please contact us for further assistance at:
Phone: 1.866.909.8378 (toll-free in US)
Email: sales@scottevest.com