Have questions about SeV jackets &
products? Here are some frequently asked questions.
| 1. Why might I need an SeV? |
The easy answer is, if you carry anything (cell phone, wallet, etc.), then you need an SeV, because SeV products are designed to make your life easier.
SeV’s patented Technology Enabled Clothing-TEC® system provides the ultimate Gear Management Solution™ for your mobile lifestyle. SeV products allow you to both carry and use electronic devices, as well as other items such as keys, water bottles, sunglasses, etc. Our products offer many features and tons of pockets--all designed to make life easier.
Our customers come from all walks of life. The one common factor is they quickly become addicted to our clothing. We consistently receive positive feedback from customers who, “never want to wear anything else!” Why is this? We believe it is because we have created good looking clothing that is functional. We know that most people carry a lot of things, and we’ve addressed this fact by designing clothing with the following features:
- A Weight Management System™ that distributes the weight so you can comfortably carry all of your gear.
- Pockets, Pockets and More Pockets…that are ergonomically designed with special features like HangingPockets™, DeepPockets™ and No-Bulge Pockets™ which combine to create a streamlined look, minimizing bulges and prevent items from falling out, even if you forget to close them. Comfort, function and fashion are all considerations.
- Our patented Personal Area Network (PAN) manages and conceals wires from earbuds and headsets, allowing you to use your cell phones, iPods® and other electronic devices without getting tangled in wires.
- Features…our clothing is full of clever features designed to make your life easier. Do you wear sunglasses or eyeglasses? Most of our jackets and vests have a cord with an eyeglass chamois so you can easily clean them. Do you loose your keys? How about a built-in key holder? Do you like to carry a water bottle? We offer elastic water bottle holders to keep them in place. Do you lose things because you forget to zip your pockets? Our magnetic closures provide a “back-up” for you. The list goes on…most of our special features came about because somebody said, “wouldn’t it be great if…” and we agreed and added the feature!
Please read some of our VESTimonials (or even give us one of your own!), or see our Wire It Up feature for more information on the endless uses of the SeV.
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| 2. Can I order a jacket and have the sleeves switched to a different size?
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Unfortunately, this cannot be done. Different sizes have armholes of different circumferences, so switching sleeves will not work. Please keep in mind that the sleeves can be pushed up/adjusted/rolled/tailored or just taken off, if your arm length is not proportioned to our sizing.
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| 3. Does the SeV come with wires or gadgets? |
No, these are things you will have to provide on
your own! Our clothing provides Gear Management
Solutions™--ways to carry and use your gadgets and
organize your gear. Our patented Personal Area
Network (PAN) is a system of conduits designed to
manage and hide wires associated with electronic
devices—like the wires and earbuds from your iPod®.
We do put little cards in each pocket, however, with
suggestions of what gadgets/devices might work to
fill that particular pocket.
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| 4. How do I wash/clean my SeV ? |
First, and most importantly, REMOVE ALL DEVICES,
WIRES, KEYS, etc. from your SeV. Then, it's easy!
All of our clothing has care labels sewn into the
interior with standard care instructions. The key
difference between our clothing and other clothing
is that you will carry more in our clothing and you
need to remember to empty your pockets before
washing/cleaning.
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| 5. I have a pacemaker (or similar medical device).
Do all of your products have magnets? Can I wear
your products? |
Our Performance T-Shirts, TEC Hats and Gadget Ties
do not have magnets. All of our other products
contain magnets. The magnets help keep pockets
closed and have received a lot of positive feedback.
Magnets (like cell phones) may potentially interfere
with pacemakers and similar medical devices. If you
have a pacemaker or similar medical device and
choose to wear a product with magnets, you do so at
your own risk. We have had no problems or complaints
relating to magnets and medical devices, but assume
no liability for any injury due to magnets and your
medical device. If you require additional
information, we recommend contacting your physician.
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| 6. What about the
magnets? Will they damage my electronic devices or
cause problems with airport security? |
We have used magnets in our products since 2002.
They are increasingly being used in wallets, PDA
cases and other similar products. We have not had
any complaints about magnets interfering with
personal electronic devices (see more below).
Please be advised that we have received isolated
complaints about hotel key cards and Travelcards in
the U.K. being demagnetized. There have not been any
problems with ATM or credit cards in the United
States. We do advise, however, that you exercise due
care and not unnecessarily expose these items to
magnets.
We have not received any complaints about magnets
causing problems with airport security.
When we first considered using magnets, we were
concerned about their effect on electronic devices.
According to SanDisk, the leader in the digital
memory market, magnets have no effect on flash
memory cards.
We decided to perform some tests of our own though,
and for 24 consecutive hours, we left a floppy disk
that contained a Microsoft Word document, a short
MP3, a PDF, and a JPG file sandwiched between two
magnets. When the disk was checked 24 hours later,
all of the files on it were found to be unharmed. We
also left a compact flash card with JPG files on it
sandwiched between two magnets--24 hours later these
files were also unharmed.
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| 7. What is the purpose of the ZIP-PIP™ (zippered
pocket-in-pocket)? |
| The zippers used in the ZIP-PIP™s create a pocket
that can be separated into two pockets. This allows
you to put your phone and/or PDA in your pocket
without worrying about it bumping into your keys. It
can also be used to hold a beverage container in
place. Great for when you need to quench your
thirst: a gulp of soda on the go, a swig of beer at
the game, or a sip of water anytime. Read more
about other SeV features.
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| 8. Why are there strips of hook and loop fasteners
(similar to Velcro®) at the back of my "hand
pockets" rather than stitched seams? What is the
purpose of this? |
This gives you the ability to access the back lining
of your SeV. You can use this feature to either
channel wires through the back lining or store items
back there.
Read more about other SeV features.
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| 9. What are the features that people seem to like best about the SeV? |
According to our survey results, SeV’s most popular
features are:
• POCKETS!!! Everybody loves the pockets.
• The ability to carry and use gadgets without
getting tangled in wires.
• The Personal Area Network (PAN).
• The removable sleeves—ability to convert to a
vest.Read more about other SeV features.
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| 10. How do I use the
Personal Area Network (PAN)? |
To use the PAN on jackets and vests, you will
be running wires can be run through the lining (with
other items like t-shirts, hoodies, microfleece
pullovers, pants and shorts where there is no
lining, the PAN functions are modified). The PAN can
be accessed by channeling wires through the access
holes close to the main zipper and inside the
pockets. Insert the "male" end of the wire through
the loop near the neck area (on the same side of the
vest/jacket where the device to be wired is
located). Run the wire through the conduit to the
pocket where the device is located. Punch the wire
through the access hole and attach it to your
device. If you're using the PAN for a hands-free
device, the microphone should be placed through the
loop near the collar. For more information, please
see our Wire It Up feature.
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| 11. How does the CamelBak® hydration system
work with the SeV? |
For best results, follow our step by step
instructions with supporting imagery, or
continue reading below.
Insert the water bladder into the large back pocket
and snake the hose through the conduits as if it
were a wire It should then be snaked through the
conduits of the PAN, to one of the openings at the
top, somewhat close to the collar.
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| 12. What if I am
not sure of my size? I seem to be on the border
between two sizes--what do you recommend I do? |
We first recommend that you make sure to check
the sizing chart on our Web site before placing
your order. The sizes run differently, depending on
which version you are planning to order. Usually, we
would recommend going with the bigger size, rather
than the smaller one, but this all depends on how
you plan to use your SeV.
If you think you might be layering clothing
underneath it, or are planning to fill up your
pockets with gadgets and tech devices, the bigger
size would probably work better for you. If you
still think you are not sure, you can always order
two vests and return the one that does not work for
you. In accordance with our return policy, we
will happily accept returns within 30 days of
purchase. Please note that you may be charged
additional shipping costs when exchanges are
shipped.
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| 13. Will I have any problems with airport security? Are all of the pockets a red flag? |
| SeV products have not been a problem with airport security. Upper body garments can be removed and sent through the x-ray, making it easy for the screener to see what you are carrying and saving you the time of emptying your pockets into the plastic bin.
The magnets in the pants have not caused any problems either. If one of the screeners runs a handheld device over them, the magnets will be similar to the button or snap on most pants--trigger the beep, but the screener will easily see what they are.
We haven't received 1 customer complaint concerning problems with airport security. In fact, the feedback has been the opposite--that our products make it much easier.
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