Returns & Exchanges
If you are in between 2 sizes or not sure, order both sizes, and return the one that doesn’t fit for a full credit for the product (you will be responsible for all applicable shipping fees). If you are not completely satisfied with your purchase you may return or exchange any unused merchandise, for any reason, for a prompt refund. Please be aware that it is very easy to exchange for size, so if you do order an incorrect size, please contact us so that we can arrange an exchange. To expedite the process and save on shipping fees, many customers choose to order 2 sizes and then send back the size that doesn’t fit

Return Policy:
  • All items must be in the condition you received them with all hangtags attached.
  • Items must be returned within 30 days of the original purchase date.
  • A Return Merchandise Authorization (RMA) number is required prior to shipping your package back to us. To obtain an RMA # for your return/exchange, please email sales@scottevest.com or call 1.866.909.8378 (toll-free in US). Please note: returns/exchanges will not be accepted without an RMA #.

Returns and Exchanges should be sent (with the RMA written on the outside of the package) and original sales receipt to:

SCOTTEVEST, INC.
12588 State Highway 75, Unit G
PO Box 2626 (only for U.S. Postal Service)
Ketchum, Idaho 83340-2626

* UPS, FedEx and DHL will deliver packages to our offices. If you send an item back via the U.S. Postal Service, please allow 2-3 additional days. The USPS does not deliver mail or packages in our area. When they receive your package, a message slip is put in our post office box notifying us to pick up the package. If you try to track a package on the USPS website, it will show that delivery was attempted but no one was available at the location. Do not be concerned—this simply means that a person does not reside in our mailbox to receive the package and that a message slip was left for us.

Please note that exchanges will be sent out after receiving the item from your original order. Additional charges for shipping will be charged to the credit card used for the original purchase, as will any price differentials for the new item. For returns, we issue a refund for the sales amount less shipping & handling costs.