What information about customers does SCOTTEVEST/SeV INC. collect?
SCOTTEVEST/SeV collects two types of information. The first is general information regarding the usage of our Web site. We track the number of people who visit each page, where visitors are coming from, how many pages on average are visited, etc., in order to help us constantly improve our site. All of this data is used in aggregate, and we make no effort to track users individually. Secondly, SCOTTEVEST/SeV gathers and stores all information (NOT credit card!) entered when placing an order on our Web site or over the phone, as well as information received through surveys, contest forms, and email communications.

Does SCOTTEVEST/SeV share any customer information?
Information about our customers and site visitors is an extremely important part of our business, and we do not sell, rent, lease, or give away ANY customer information to third parties*. Any information we gather is solely used to either fill orders or communicate with our customers and newsletter subscribers.

* The ONLY company with whom we share your contact information is UPS, as it is necessary for them to have your contact information to deliver your package.

Please click here if you would like to be removed from our mailing list.

We reserve the right to employ other companies/individuals to perform functions such as processing and packaging orders, delivering packages, answering customer emails, sending postal mail, maintaining email lists, marketing and public relations, customer service, and data analysis. If so employed, they would only be provided access to information necessary to perform their functions and would not have permission to use it for other purposes. We will, if necessary, release account or personal information when we feel it is necessary to comply with the law, or protect the rights, property, or safety of SCOTTEVEST/SeV, our customers, or others.

How secure is my personal information when I make a transaction at SCOTTEVEST.com?
SCOTTEVEST/SeV uses industry-standard encrypted Secure Socket Layer (SSL) technology to protect sensitive information (i.e. your credit card number, address, etc.) you provide during the order process. On site pages where you enter this data, you may notice that the URL in your Web browser begins with https:// rather than http:// which indicates you're on a secure page of our Web site.

If you are using Internet Explorer or Firefox, there will be a lock icon at the bottom of your browser as well. As an added means of security, we don't include any credit card information in your order confirmation email or any other emails we may send to you. Please note that standard email is not encrypted and is not considered a secure means of transmitting credit card numbers.

I do not want to submit ANY of my credit card information on the Internet, but I want to buy a SCOTTEVEST/SeV. What other options are there? If you would prefer not to order online, please email us or call us 1.866.909.8378 (toll-free within the US). We will be happy to work out an alternative solution for you!