Customer Service

Selecting Your SeV

Sizing Charts
Comparison Chart
Help Me Decide
  1. Why do I need an SeV?
  2. What are the features people like most about the SeV?
  3. Are your products temperature rated? How do I pick for the climate where I live/trip I’m planning?
  4. I’ve looked at the sizing cart, but I’m still not sure what size to order. What should I do if I think I’m between sizes?
  5. What stores sell SeV?

Product FAQs
  1. Does the SeV come with gadgets or wires?
  2. I have a pacemaker (or similar medical device). Do all of your products have magnets? Can I wear your products?
  3. Will magnets damage my electronic devices or cause problems with airport security?
  4. Can I order a jacket in one size and sleeves in a different size?
  5. Why are there strips of hook and loop fasteners (similar to Velcro®) at the back of my “hand warmer” pockets, rather than stitched seams?

Scott Answers
Click Here to watch the full playlist of Scott Answers videos
  1. Is SCOTTEVEST available in any stores?
  2. Where are all the pockets in my SeV?
  3. What's the deal with magnets in SeV products?
  4. Why am I seeing SeV ads all over the place?
  5. Do I need to unload all my SeV pockets when going through security?
  6. How do I get my company's logo on a SCOTTEVEST?
  7. Why does SeV no longer carry Tall sizes?
  8. How can I tell how warm a SCOTTEVEST product is?
  9. What size SeV pants should I get?
  10. How do I return or exchange a SCOTTEVEST?
  11. How does the Sale Page work?
  12. Why can't SeV do special requests, e.g., more fabric, different sleeves, etc.?
  13. Where do I share my ideas, suggestions and wishlists for new products?
  14. How can I tell what color something is?
  15. What makes Performance Fabric so special?
  16. What is the difference between the Cotton and Microfleece Hoodies?
  17. What is the no returns/exchanges policy for sale items?
  18. What is the Collar Connect feature?
  19. How do I wire my SCOTTEVEST?

Ordering Your SeV

Shipping Questions
  1. How much does shipping cost for U.S. orders? How much are taxes?
  2. I live in the U.S. When will my order arrive?
  3. How much is international shipping? How much are duties, tariffs and brokerage fees?
  4. How long will it take to ship to my country?
  5. Do you ship to APO addresses?

Payment Options
  1. What payment methods do you accept?
  2. I have a gift certificate. How do I use it?
  3. I have a coupon code. Where do I enter it to get the discount?

Order Status
  1. Will I get an order confirmation?
  2. Will I get tracking information for my order?
  3. How do I know if what I ordered is in stock?
  4. What if I order a few things and one of them is on backorder?

After Receiving Your SeV

Returns & Exchanges, Our Guarantee
  1. What is your guarantee?
  2. What is your return/exchange policy?
  3. Where do I send my return/exchange?
  4. When will you send my exchange? When will I get credit for my return?
  5. I bought an SeV as a gift for someone and the 30 day return period ended before the gift was received. Can I still return/exchange it? What if I want to order holiday gifts more than 30 days in advance?
  6. What if my SeV is damaged or defective?
How Do I Set-Up My SeV
Care Instructions

Other FAQs

  1. How do I rate and review products?
  2. What is your Privacy Policy?

How to Contact Us:

Customer Service is available Monday-Friday,
8:00 am-4:00 pm, Mountain Time.

Email | sales@scottevest.com
Email is the best way to reach us. We are committed to always protecting your privacy.

Phone (email is preferred):
Toll Free (U.S. only): 1.866.909.8378
Local/International: 208.727.6700
Fax: 208.975.1186

SCOTTEVEST/SeV StorefrontSCOTTEVEST INC.
511 East 4th Street, Suite 2
PO Box 2626
Ketchum, Idaho 83340-2626
Contact us through Twitter @scottevest @scottevest




Selecting Your SeV

Sizing Charts

We designed our clothing to be consistent with most popular brands. If you order the wrong size, we make returns/exchanges very easy. To expedite the process and save on shipping fees, many customers choose to order 2 sizes and then send back the size that doesn't fit, with all tags on it unworn, for a full credit on the product. (Please note that this does not apply to Sale items or items labeled 'No Returns.') If you are in between two sizes, we recommend you order the larger size, to allow room for your gadgets. If you need any help with sizing questions, please contact us via email sales@scottevest.com or call our Toll Free Number 1.866.909.8378.

How To Measure:
Chest: Measure just under the arms and across shoulder blades, with tape level.

Waist: Measure around your natural waistline, holding tape level

Sleeve Length: With arm slightly bent at the elbow, measure from the center back at neck, to shoulder point, down the outside of arm to wrist.

Measurements are in inches. For International Customers using centimeters, please multiply by 2.5 to convert to centimeters.

 

Jackets, Vests, TEC Shirt, Microfleece

Measurements XS S M L XL XXL XXXL
Neck Size 13-13.5 14-14.5 15-15.5 16-16.5 17-17.5 18-18.5 19-19.5
Chest 30-32 34-36* 38-40 42-44 46-48 50-52 54-56
Waist 25-27 28-30 32-34 36-38 40-42 44-46 48-50
Sleeve Length 31-32 32-33 33-34 34-35 35-36 36-37 36-37


Center Back Lengths: From highpoint of shoulder (where shoulder meets neck) to bottom

Center
Back
Lengths
XS S M L XL XXL XXXL Back
Length
Drop
Soft Shell Jacket 28 1/4" 29" 29 3/4" 30 1/2" 31 1/4" 32" 32 3/4" 2"
Quantum 30 3/4" 31 1/2" 32 1/4" 33" 33 3/4" 34 1/2" 35 1/4" 2"
Fleece 5.0 27 3/4" 28 1/2" 29 1/4" 30" 30 3/4" 31 1/2" 32 1/4" 2"
Evolution 29 1/2" 30 1/4" 31" 31 3/4" 32 1/2" 33 1/4" 2"
Tropical Weight Jacket 27 1/2" 28 1/2" 29 1/2" 30 1/2" 31 1/2" 32 1/2" 33 1/2"
Pack Windbreaker 28" 28 3/4" 29 1/2" 30 1/4" 31" 31 3/4" 32 1/2"
TEC Shirt 29 1/2" 30 1/2" 31 1/2" 32 1/2" 33 1/2" 34 1/2" N/A
Men's Travel Vest 28 1/2" 29 1/2" 30 1/2" 31 1/2" 32 1/2" 33 1/2" 2"
Men's Essential 28" 28 3/4" 29 1/2" 30 1/4" 31" 31 3/4" 1/2"
Microfleece Hoodie 26" 27" 28" 29" 30" 31" N/A
Cotton Hoodie 26" 27" 28" 29" 30" 31" N/A
Microfleece Pullover 28 1/2" 29 1/4" 30" 31" 32" 33" 34" 2"
Women's Travel Vest 24 1/2" 25 1/2" 26 1/2" 27 1/2" 28 1/2" 29 1/2" 1 1/2"
Women's Essential 24" 25" 25 1/2" 26 1/2" 27 1/2" 28 1/2" 1/2"

 


Performance Line, Cotton T-Shirt, Henley

Henley Sizing Note: The Henley has a looser, more relaxed fit than our other shirts to allow for layering underneath it. If you wear a Large in our Performance Line, you may want to order a Medium Henley if you don't plan on layering under it. Please follow care instructions on the garment to prevent excess shrinkage.
Please note that XS size is only available for Q-Zips.

Measurements XS S M L XL XXL XXXL
(polo only)
Neck Size 13-13.5 14-14.5 15-15.5 16-16.5 16-16.5 16.5-17 17.5-18
Chest 34-34.5 36-37.5 38-39.5 40-41.5 42-44 45-47 48-50
Waist 28-29.5 30-31.5 32-33.5 34-35.5 36-38 39-41 42-44
Sleeve Length
(Long Sleeve)
30-31 31-32 32-33 33-34 34-35 35-36 N/A
Sleeve Length
(Short Sleeve)
N/A 17  18  19  20  21.5  23

Center
Back
Lengths
S M L XL XXL XXXL Back
Length
Drop
S/S Performance T-Shirt 26" 27 1/2" 29 1/4" 30 1/4" 31" N/A
L/S Performance T-Shirt 26" 27 1/2" 29 1/4" 30 1/4" 31" N/A
Mock Performance T-Neck 26" 27 1/2" 29 1/4" 30 1/4" 31" N/A
Polo Shirt Performance 27" 28 1/2" 30 1/2" 31 1/2" 32 1/2" 33 1/2" 1"



Women's Products

Measurements XS S M L XL XXL
Chest 28-29 30-32 33-35 36-38 39-41 42-44
Waist 21-22 22-24 25-27 28-30 31-33 34-36
Hip 30-31 32-34 35-37 38-40 41-43 44-46


Center Back Lengths:
From highpoint of shoulder (where shoulder meets neck) to bottom

Center
Back
Lengths
XS S M L XL XXL Back
Length
Drop
Women's Travel Vest 24 1/2" 25 1/2" 26 1/2" 27 1/2" 28 1/2" 29 1/2" 1 1/2"
Women's Essential 24" 25" 25 1/2" 26 1/2" 27 1/2" 28 1/2" 1/2"

 

Pants

Our Hidden Cargo Pants and Ultimate Cargo Pants are sized by waist/inseam.  Our pants sizes are measured by waist/inseam in inches. The Ultimate Cargo Pants are a relaxed fit. Most customers tell us that their size in SeV pants is the same size they wear in most other brands, so we recommend that you get the waist size you normally wear. Between sizes? Order the smaller size for a snugger fit or the larger size for a looser fit. Or take advantage of our amazing return policy and order multiple sizes to try.(This does not apply to Sale items.)

How To Measure:
Waist: Measure around your natural waistline, holding tape level.

Inseam: Measure a pair of pants that fit you well. Lay them flat and measure the inseam from crotch to the bottom of the leg. Our Travel Shorts have a 7" inseam.

Measurements are in inches. For International Customers using centimeters, please multiply by 2.5 to convert to centimeters.

If you need any help with sizing questions, contact us via email sales@scottevest.com or our Toll Free Number 866.909.8378.



Comparison Chart

Comparison Chart Jackets & Vests | Hoodies & Pullovers | Shirts & T-Shirts | Pants & Accessories

Jackets & Vests

Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Soft Shell Jacket $175
  • XS - XXXL
Fall
Winter
Male
Female
19 None NOT Removable SeVSmartShell™ Watch Video
Soft Shell Jacket Stylish and functional, the SeV Soft Shell has the performance of a winter sports layer built into a sleek and fashionable exterior. Styled for performance and comfort, this jacket retains all of the hidden functionality you've come to expect from SeV... Read More
Available

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Fleece 5.0 Jacket $140
Black XS - XXXL
Spring
Fall
Winter
Male
Female
24 None Removable Microfleece with Mesh Lining
Watch Video
Fleece 5.0 Jacket What do you get when you combine the warmth of fleece, a cutting-edge Personal Area Network from Technology Enabled Clothing and years of product development experience? The absolute best fleece ever produced by SCOTTEVEST!... Read More
AVAILABLE

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Quantum Jacket $250
Black XS - XXXL
Winter Male
Female
28 Removable NOT Removable ENAFF
Water resistant, Breathable ENAFF Fabric with Breathable Mesh Lining
Watch Video
Quantum Jacket This may be our very best jacket ever! Everyone knows that layering is key to staying warm, and that is why we developed the SeV Quantum Jacket.... Read More
AVAILABLE

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Scott Jordan Signature System $340
Black XS - XXXL
Spring
Fall
Winter
Male
Female
52 Removable on Jacket, Fleece has no Hood Removable ONLY on Fleece ENAFF
Water resistant, Breathable ENAFF Fabric with Fleece Layer
Watch Video
Scott Jordan Signature System In evolutionary terms, the Scott Jordan Signature System is the top of the food chain! Nearly 50 pockets in two layers and one of our coolest looks to date.... Read More
AVAILABLE

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Evolution Jacket $150
Marine Blue S - XXXL, LT - XXXLT
Black S - XXXL
Spring
Fall
Winter
Male
Female
25 Removable Removable ENAFF
Water resistant, Breathable ENAFF (New Advanced Functional Fabric)
Watch Video
Evolution Jacket This jacket represents a true evolution in our design. If you had just one all-purpose, water resistant breathable jacket, this would be it.
AVAILABLE

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
SeV Tropical Jacket/Vest $120
Driftwood XS - XXXL
Smoke XS - XXXL
Spring
Spring
Fall
Male
Female
18 None Removable Teflon Treated
100% Supplex (nylon) Shell/100% Polyester Mesh Lining
Watch Video
Tropical Jacket/Vest The Supplex fabric coupled with the mesh lining and zip-off sleeves will make this your go-to jacket when you need a great looking, lightweight option.
AVAILABLE

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Pack Windbreaker $75
  • XS-XXXL
  • XS-XXXL
  • XS-XXXL
  • XS-XXXL
  • XS-XXXL
Spring
Spring
Fall
Male
Female
17 Attached NOT Removable 100% Nylon Shell/100% Polyester Mesh Lining Watch Video
Pack Windbreaker The Pack Windbreaker combines all of the gadget-carrying functionality you have come to expect from SCOTTEVEST/SeV in a lightweight, packable windbreaker... (Read More)
AVAILABLE

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Essential Jacket - Men's $120
Black Lava S - XXL
Red Rock S - XXXL
Desert Sand S - XXXL
Spring
Fall
Male
19 None Removable Teflon Treated
65% Cotton/35% Nylon (Teflon Treated to be stain/water repellant)
Watch Video
Essential Jacket Men's As its name indicates, this is the SeV jacket that you can't do without. From the outside, its elegant, understated styling doesn't reveal the 19 pockets and compartments.
AVAILABLE

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Essential Jacket - Women's $120
Black Lava XS - XXL
Red Rock XS - XXL
Desert Sand XS - XXL
Spring
Fall
Female 18 None Removable Teflon Treated
65% Cotton/35% Nylon (Teflon Treated to be stain/water repellant)
Watch Video
Essential Jacket Women's As SeV continues to expand our product offerings, we have developed a stylish, slimming jacket for women.
AVAILABLE

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Travel Vest - Men's $100
Black Lava S - XXXL
Red Rock S - XXXL
Desert Sand S - XXXL
Summer
Spring
Fall
Winter
Male 22 None None Teflon Treated
65% Cotton/35% Nylon (Teflon Treated to be stain/water repellant)
Watch Video
Travel Vest Men's Forget everything you think you know about travel vests. Our travel vest has more pockets, more style and more features than any other travel vest on the market.
AVAILABLE

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Travel Vest - Women's $100
Black Lava XS - XXL
Red Rock XS - XXL
Desert Sand XS - XXL
Summer
Spring
Fall
Winter
Female 21 None None Teflon Treated
65% Cotton/35% Nylon (Teflon Treated to be stain/water repellant)
Watch Video
Travel Vest Women's When we do it, we really do it! The Travel Vest for Women is a much cuter version of the Travel Vest for Men, but nipped in waist and hitting below the hips.
AVAILABLE

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Hoodies & Pullovers

Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
SeV Cotton Hoodie $70/$75 for Ltd. Ed. w/Graphics
Bark XS - XXXL
Spring
Summer
Fall
Winter
Male
Female
13 Non-Removable Non-Removable 100% Cotton Watch Video
SeV Cotton Hoodie The SeV Cotton Hoodie is unlike any cotton hoodie you've ever seen before! It is available printed with Limited Edition Artwork or without graphics on the back...
AVAILABLE

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Ultimate Hoodie Microfleece $70
Black XS - XXXL
Moss XS - XXXL
Gunmetal XS - XXXL
Summer
Spring
Fall
Winter
Male
Female
11 Non-Removable Non-Removable Microfleece Watch Video
Ultimate Hoodie Microfleece Comfortable, stylish and useful, the Ultimate Hoodie Microfleece is a must have layer. It has earned its title as the Ultimate Hoodie with 11 hidden pockets.
AVAILABLE

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Microfleece Pullover $60
Black XS - XXXL
Moss S-XXXL
Gunmetal S-XXXL
Summer
Spring
Fall
Winter
Male
Female
6 None Non-Removable Microfleece Watch Video
Microfleece Pullover Our versatile Microfleece Pullover is a wardrobe necessity. It has 6 pockets and tons of convenient features, including a extendible key holder, water bottle holder and magnetic pocket closures.
AVAILABLE

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Performance Q-Zip $35
  • XS-XXL
  • XS-XXL
  • XS-XXL
  • XS-XXL
  • XS-XXL
  • XS-XXL
Summer
Spring
Fall
Winter
Male
Female
3 None Non-Removable Huntsman High IQ
Huntsman High IQ Performance Fabric
Watch Video
Performance Q-Zip There is a reason this pullover is Scott's favorite! The Q-Zip blends the functionality of a jacket and the comfort of a t-shirt.
AVAILABLE

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Shirts & T-Shirts

Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
TEC Shirt $80
Charcoal Gray S - XXL
Khaki S - XXL
Summer
Spring
Fall
Winter
Male 8 None Non-Removable High Quality Rayon/Polyester Blend Watch Video
TEC Shirt Imagine having the ability to carry all of your essentials in a shirt...and nobody can tell. This versatile shirt was inspired by Scott's favorite travel shirt.
AVAILABLE

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Performance T-Shirt $25
Black S - XXL
Olive S - XXL
White S - XXL
Summer
Spring
Fall
Winter
Male 3 None Short Teflon Treated
100% Cotton
Watch Video
SeV Cotton T-Shirt The incredibly popular SeV Performance T-Shirt is now available in 100% Cotton with 3 pockets and Personal Area Network (PAN)...read more.
AVAILABLE

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Performance T-Shirt $25-30
White S - XXL
Smoke S - XXL
Olive S - XXL
Black S - XXL
Blue S - XXL
Red S - XXL
Summer
Spring
Fall
Winter
Male 3 None Short or Long Huntsman High IQ
Huntsman High IQ Performance Fabric
Watch Video
Performance T-Shirt Available with short or long sleeves, this is the ultimate t-shirt for today's active lifestyle!
AVAILABLE

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Performance Polo Shirt $30
BlackM - XXXL
Smoke M - XXXL
Olive L - XXXL
Red S - XXXL
White S - XXXL
Summer
Spring
Fall
Winter
Male
Female
1 None Short Huntsman High IQ
Huntsman High IQ Performance Fabric
Watch Video
Performance Polo Shirt This Polo shirt is a wardrobe necessity, appropriate for business casual, a night on the town, the golf course, travel and more.
AVAILABLE

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Pants & Accessories

Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Flex Cargo Pants $60
  • 30/30-42/36
  • 30/30-42/36
Summer
Spring
Fall
Male
10 NA NA 97% Cotton / 3% Spandex® Watch Video
Flex Cargo Pants Our Flex Cargo Pants are the excellent for traveling, work and everyday use. Just a touch of Spandex® makes all the difference in comfort, while giving these pants a refined, wrinkle-resistant look that is appropriate for the office...(Read More)
PRE-ORDER ETA January 2010

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
SeV Lightweight Travel Pants $60
Khaki30/30-42/34
Olive30/30-42-34
Summer
Spring
Fall
Male
11 NA NA Supplex® Watch Video
SeV Lightweight Travel Pants SeV Lightweight Travel Pants are the perfect solution for traveling in comfort and style while keeping all of your essentials close at hand...(Read More)
AVAILABLE

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
SeV Travel & Sports Shorts $45
Khaki30-44 waist
Olive30-44 waist
Summer
Spring
Male
11 NA NA Supplex® Watch Video
SeV Travel & Sports Shorts SeV Travel & Sports Shorts are the perfect solution for traveling in comfort and style while keeping all of your warm-weather essentials close at hand...(Read More)
AVAILABLE

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Ultimate Cargo Pants $70
Sand Most sizes in stock
Summer
Spring
Fall
Winter
Male 14 NA NA Teflon Treated
Linen/Cotton Blend (Teflon Treated to Repel Stains)
Watch Video
Ultimate Cargo Pants SeV Ultimate Cargo Pants give you 2 products in 1 - simply zip off the legs and your Ultimate Cargo Pants convert into Ultimate Cargo Shorts!
MOST SIZES IN STOCK

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
Hidden Cargo Pants $60
White Most sizes in stock
Black Most sizes in stock
Army Green Discontinued
Summer
Spring
Fall
Winter
Male 10 NA NA Teflon Treated
Cotton (Teflon Treated to Repel Stains)
Watch Video
Hidden Cargo Pants You'll want to wear these pants every day! Featuring 10 hidden pockets and compartments, they offer the carrying space of cargo pants and shorts, yet are streamlined to look like regular khakis.
MOST SIZES IN STOCK

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Name Price Color/Availability Seasons Sex Pockets Hood Sleeves Fabric Video
TEC Hat $20
Black One size fits all
Charcoal Gray One size fits all
Stone One size fits all
Summer
Spring
Fall
Winter
Male
Female
2 NA NA Cotton
CoolMax
Stonewashed Cotton with CoolMax Mesh Interior
Watch Video
TEC Hat Looking for a baseball cap that works as hard as you do? Try the latest version of our TEC Hat - a great looking cap that protects your head, holds your essential items and even helps manage wires from your iPod(R) headphones.
AS SEEN IN GOOD HOUSEKEEPING


Help Me Decide

1. Why do I need an SeV?

The easy answer is, if you carry anything (cell phone, wallet, etc.), then you need an SeV! SeV products are designed to make your life easier, with tons of pockets and features.

SeV’s patented Technology Enabled Clothing-TEC® system provides the ultimate Gear Management Solution™ for your mobile lifestyle. SeV products allow you to both carry and use electronic devices, as well as other items such as keys, water bottles, sunglasses, etc. Our products offer many features and tons of pockets--all designed to make life easier.

Our customers come from all walks of life. The one common factor is they quickly become addicted to our clothing. We consistently receive positive feedback from customers who, "never want to wear anything else!" Why is this? We believe it is because we have created good looking clothing that is functional. We know that most people carry a lot of things, and we’ve addressed this fact by designing clothing with the following features:

  • A Weight Management System™ that distributes the weight so you can comfortably carry all of your gear.
  • Pockets, Pockets and More Pockets...that are ergonomically designed with special features like HangingPockets™, DeepPockets™ and No-Bulge Pockets™ which combine to create a streamlined look, minimizing bulges and prevent items from falling out, even if you forget to close them. Comfort, function and fashion are all considerations.
  • Our patented Personal Area Network (PAN) manages and conceals wires from earbuds and headsets, allowing you to use your cell phones, iPods® and other electronic devices without getting tangled in wires.
  • Features... our clothing is full of clever features designed to make your life easier. Do you wear sunglasses or eyeglasses? Most of our jackets and vests have a cord with an eyeglass chamois so you can easily clean them. Do you loose your keys? How about a built-in key holder? Do you like to carry a water bottle? We offer elastic water bottle holders to keep them in place. Do you lose things because you forget to zip your pockets? Our magnetic closures provide a "back-up" for you. The list goes on...most of our special features came about because somebody said, "wouldn’t it be great if..." and we agreed and added the feature!

2.What are the features that people like best about the SeV?
According to our survey results, SeV’s most popular features are:

3. Are your products temperature rated? How do I pick for the climate where I live/the trip I’m planning?
We don’t use temperature ratings because we believe that is very subjective. But, we don’t want to leave you stranded out in the cold, so here are some general guidelines:

Outerwear

  • Travel Vests and Essential Jackets—These are both made of the same cotton blend material. They are designed primarily for Fall/Spring weather and temperate climates. The Travel Vest for men and women is comfortable to wear indoors, too and can easily be layered under a warmer garment.
  • Tropical and Pack Windbreaker—These are our lightest weight options. Both are designed to fold into their back pockets, so they are easy to toss in your bag when you think you’ll need an extra layer (in their folded-up form, they also make a great pillow on an airplane or train!).
  • Evolution and Quantum—These are designed primarily for Fall/Spring weather and milder Winter climates. They are similar in weight/warmth. We think that the main distinction is that the Quantum is sportier looking (a perfect shell for snow sports) and that the Evolution has more of a business casual look. You can layer the Quantum with the Fleece 5.0 (see Signature System below) and you will have our warmest option.
  • Fleece 5.0 and Signature System—the Fleece 5.0 is a lightweight microfleece fabric that is surprisingly warm, given its lack of bulk. While it will keep you toasty on a cool day, if you remove the sleeves, most of you will be able to wear it comfortably indoors. The Signature System includes both the Fleece 5.0 and Quantum (see above). When worn together, this is our warmest option (we’re headquartered in Ketchum, Idaho, home of the Sun Valley ski resort and we wear this all Winter).

Hoodies, Microfleece Pullover, TEC Shirt

  • Ultimate Hoodie Microfleece and Microfleece Pullover—These are made of a lightweight microfleece fabric that is exceptionally soft and comfy. We think they will keep you pretty warm, too.
  • Cotton Hoodie—In terms of warmth, we think this is what you would expect from a cotton hoodie—not too warm, not too cold...just right!
  • TEC Shirt—We designed this as an “overshirt,” like a denim shirt that you can throw on over a t-shirt. We’ve learned that a lot of our customers like to wear it on its own, too. It is similar in weight/warmth to a typical button-down shirt.

T-Shirts, Qzips, Polos, Henleys

  • Performance T-shirts, Q-Zips and Polos—These are all made of the same performance fabric. If you aren’t familiar with performance fabrics, get ready to fall in love! This lightweight fabric wicks away moisture (perfect for working out) and is quick drying. The only negatives with performance fabrics is that they are somewhat shiny and prone to snagging if they come into contact with sharp objects. Despite this, they are a longtime favorite of athletes and travelers who feel that the positives far outweigh the negatives.
  • Cotton T-shirts and Henleys—Just like the cotton hoodies, we think these are what you would expect in terms of warmth. Both are 100% cotton.

Pants, Shorts

TEC Hat

  • What can we say about warmth and a traditional, cotton baseball cap? It will shade you from the sun in warm weather and help the heat from escaping in cooler weather...

4. I’ve looked at the sizing chart, but I’m still not sure what size to order. What should I do if I think I’m between sizes?
It is very easy to exchange for size, however, to expedite the process and save on shipping fees many customers who aren’t sure about their size choose to order 2 sizes and then return the size that doesn’t fit.

4. What stores sell SeV?



Product FAQ's

1. Does the SeV come with wires or gadgets?
No, these are things you will have to provide on your own! Our patented Personal Area Network (PAN) is a system of conduits designed to manage and hide wires associated with electronic devices, like the wires and earbuds from your iPod®. We do put little cards in many of the pockets with suggestions of what gadgets/devices might work in that particular pocket. Some pockets also have graphic icons sewn near them to give you an idea of how to use it (e.g., digital camera or cell phone).

2. I have a pacemaker (or similar medical device). Do all of your products have magnets? Can I wear your products?
The Fleece 5.0, Pack Windbreaker, Tropical, TEC Shirt, Henley and all t-shirts (cotton and performance), Q-Zips, Polos and TEC Hats do not have magnets. All of our other products contain magnets. The magnets help keep pockets closed and have received a lot of positive feedback. Magnets (like the magnetic fields from cell phones) may potentially interfere with pacemakers and similar medical devices. If you have a pacemaker or similar medical device and choose to wear a product with magnets, you do so at your own risk. We have had no problems relating to magnets and medical devices, but assume no liability for injury due to magnets and your medical device. We recommend contacting your physician for additional information and specific questions relating to magnets and your pacemaker or medical device.

3. Will magnets damage my electronic devices or cause problems with airport security?
We have used magnets in our products since 2002. They are increasingly being used in wallets, PDA cases and similar products. We have not had any problems with magnets interfering with personal electronic devices (see more below).

Please be advised that we have received isolated complaints about hotel key cards and Travel Cards in the UK being demagnetized. There have not been any problems with ATM or credit cards in the United States. We do advise, however, that you exercise due care and not unnecessarily expose these items to the magnets.

The magnets will not cause problems with airport security. Since you would remove any outerwear and put it through the x-ray, this could only potentially be an issue with pants. If one of the screeners runs the “wand” over them the magnets will be similar to a metal button or snap on other pants—they will trigger the beep, but the screener will easily see what they are.

When we first considered using magnets, we were concerned about their effect on electronic devices. According to SanDisk, the leader in the digital memory market, magnets have no effect on flash memory cards.

We decided to perform some tests of our own though, and for 24 consecutive hours, we left a floppy disk that contained a Microsoft Word document, a short MP3, a PDF, and a JPG file sandwiched between two magnets. When the disk was checked 24 hours later, all of the files on it were found to be unharmed. We also left a compact flash card with JPG files on it sandwiched between two magnets--24 hours later these files were also unharmed.

4. Can I order a jacket in one size and sleeves in a different size?
Unfortunately, this cannot be done. Different sizes have armholes of different circumferences, so switching sleeves will not work. Please keep in mind that the sleeves can be pushed up/adjusted/rolled/tailored if your arm length is not proportioned to our sizing.

5. Why are there strips of hook and loop fasteners (similar to Velcro®) at the back of my “hand warmer” pockets rather than stitched seams?
This gives you the ability to access the back lining of your SeV. You can use this feature to either channel wires through the lining or to store extra items in the space.



Scott Explains

Click Here to watch the full playlist of Scott Explains videos

1. Is SCOTTEVEST available in any stores?

2. Where are all the pockets in my SeV?

3. What's the deal with magnets in SeV products?

4. Why am I seeing SeV ads all over the place?

5. Do I need to unload all my SeV pockets when going through security?

6. How do I get my company's logo on a SCOTTEVEST?

7. Why does SeV no longer carry Tall sizes?

8. How can I tell how warm a SCOTTEVEST product is?

9. What size SeV pants should I get?

10. How do I return or exchange a SCOTTEVEST?

11. How does the Sale Page work?

12. Why can't SeV do special requests, e.g., more fabric, different sleeves, etc.?

13. Where can I share my ideas, suggestions and wishlist for new products?

14. How can I tell what color something is?

15. What makes Performance Fabric so special?

16. What is the difference between the Cotton and Microfleece Hoodies?

17. What is the no returns/exchanges policy for sale items?

18. What is the Collar Connect feature?

19. How do I wire my SCOTTEVEST?



Ordering Your SeV

Shipping Questions

1. How much does shipping cost for U.S. orders? How much are taxes?

Shipping and handling charges for orders shipped to an address in the United States. PLEASE NOTE: Saturday delivery is NOT available. Items shipped overnight on Friday will arrive on MONDAY.

Total Order Cost: UPS Ground UPS 3 Day Select UPS 2nd Day Air UPS Next Day Air Saver UPS Next Day Air
Under $49.99 $5.00 $10.00 $15.00 $17.00 $22.00
$50.00 - $99.99 $5.00 $12.00 $17.00 $21.00 $24.00
$100.00 - $199.99 $5.00 $14.00 $20.00 $25.00 $29.00
$200.00 - $299.99 $5.00 $16.00 $23.00 $29.00 $33.00
$300.00 and Over $5.00 $18.00 $26.00 $31.00 $35.00

Sales tax is required to be charged for all Illinois (10.25%) and Idaho (6.00%) orders.

2. I live in the U.S. When will my SeV arrive?

We ship all domestic orders via UPS, and shipping time depends on the method you've selected. In addition to Ground, we offer a variety of faster air options. We process orders within 24-48 hours after receipt, Monday through Friday. In most cases orders received by 11:00 am Mountain Time on a weekday will be processed the same day. For information about expedited shipping rates, please view our shipping rates chart.

NOTE: Our products are shipped from the Chicago, IL area. If you are in a rush, we recommend choosing 3 Day Select, 2nd Day Air or Next Day Air instead of Ground.

To see approximate shipping time when shipping via UPS ground, please see the map below. PLEASE NOTE: Saturday delivery is NOT available. Items shipped overnight on Friday will arrive on MONDAY.

UPS Shipping Map

3. How much is international shipping? How much are duties, tariffs and brokerage fees?

SeV ships outside the US via USPS Priority and USPS Express. Shipping costs are charged based upon location and weight of the ordered items, and rates come directly from USPS.
Please refer to the information available during checkout for estimated costs.


If for any reason the shipping charges will be different from what appears during checkout, you will be contacted via email for approval prior to shipping.

PLEASE NOTE: Shipping and handling total presented in the chart above and at checkout does NOT include duties, tariffs or related brokerage fees. Customers are responsible for these additional charges upon delivery. These can sometimes be close to $100, depending on the country. Please contact your local post office or customs office to inquire about these charges. SeV will not offer refunds on items purchased or shipping and handling charges if you refuse to pay duties, tariffs, or other fees. Most products are made in China and South Korea and are thus not eligible under NAFTA.

SCOTTEVEST will not offer refunds on items purchased or shipping and handling charges if you refuse to pay duties, tariffs, or other fees.

We process orders within 24-48 hours after receipt, Monday through Friday. In most cases, orders received by 1 pm Eastern Time on a weekday will be processed the same day.

4. How long will it take to ship to my country?
Shipping times will vary depending on the USPS or UPS method you have selected combined with how long the package takes to clear customs. You will receive an email from either UPS or Stamps.com (for USPS shipments) with your tracking number once the order has shipped.

5. Do you ship to APO addresses?
Yes, we offer shipping to military addresses. When entering your shipping address, select US Military—APO for the “country.” We take our military orders to the post office and ship them via USPS on a regular schedule.



Payment Options

1. What payment methods do you accept?
We accept Visa, MasterCard and American Express. We also offer Google Checkout for US ORDERS ONLY (international orders may not use Google Checkout, but we hope to offer this option soon).

We will also accept a certified or cashier’s check. For this option, the best thing to do is begin the order process on our site and go through all steps until you need to enter your credit card information. At this point, print out your order and mail to us with the certified funds. The mailing address for orders is:

SCOTTEVEST, INC.
PO Box 2626
Ketchum, ID 83340

2. I have a Gift Certificate. How do I use it?
When you enter your order on our site, you will see a box for your Gift Certificate Key Code during the checkout process. You’ll need to enter it and click “redeem now” for the code to apply.

3. I have a coupon code. Where do I enter it to get the discount?

Promo Code

Promo Codes are entered on the very FIRST page during the checkout process, in the bottom left of the screen (as shown in the image). Please enter the code here and click redeem to instantly see the new total updated in the cart.
If you missed the Promo Code box, don't worry - you'll get a second chance to enter it on the "Payment Option" screen before you are done checking out.



Order Status

1. Will I get an order confirmation?
When you place your order, you will receive an email confirmation with your order number. If you do not have email, you will be given your order number when you place your phone order. Orders of in stock items placed before 11:00 am Mountain time, Monday through Friday typically ship that day.

2. Will I get tracking information for my order?
Once your order has shipped, you will receive an email from UPS with your tracking number. UPS emails sometimes get caught in spam, so if you don’t receive it, you should check your spam/junk. International shipments will receive tracking information either from UPS or from Stamps.com (for orders shipping USPS).

3. How do I know if what I ordered is in stock?
When you select your size, there will be a note with an ETA for that size if it is not currently in stock. The ETA is our best estimate of when it will be back in stock. It could be slightly earlier or later than that date.

If there isn’t a note with an ETA next to the size, then it is in stock. We do our very best to keep our site up to date. If a size sells out overnight or on a holiday/weekend, we will get in touch with you right away with your options. This doesn’t happen very often, however, there is always a remote possibility.

4. What if I order a few of things and one of them is on backorder?
Your order will ship once all items are in stock. If you would like us to separate it into 2 orders and ship the in stock items, please reply to your order confirmation or send an email to onlineorders@scottevest.com. Please note that there will be an additional shipping fee for the second order.



After Receiving Your SeV

Returns & Exchanges, Our Guarantee

1. What is your guarantee?

SeV guarantees all merchandise to be free from defects for 2 years from date of purchase- we stand by our products. Please contact us at sales@scottevest.com if you have a problem with one of our garments and we will repair or replace it at our option. See the video for a full explanation.

2. What is your Return/Exchange Policy?

Within two years of the purchase date, SeV will either repair or replace your SCOTTEVEST at no cost to you (including shipping). For example, if your zipper fails we will either repair or replace your product free of charge. The exchange process is very simple. However, please know that garments are made by hand and are not intended to withstand extraordinary wear and tear. While we have a very liberal return policy, things like cuts or tears in the material that indicate misuse are not covered by the warranty.

We accept exchanges and returns for 30 days from the original purchase date for non-defective items (i.e. size or color exchanges). Items must be unworn with hangtags attached.

You will need to contact us to arrange an RMA # (Return Merchandise Authorization). We use this number to identify your package when we receive it at our warehouse. The best way to do this is to email sales@scottevest.com and let us know what you are returning and whether you would like anything in exchange. If you don’t have access to email, you can call our toll free number 1.866-909-8378. There will be detailed instructions on the back of your packing slip, along with a form to include with your shipment and an address label.

You can use any shipping method you would like to send things back to us, however, we recommend that you use a shipping provider that offers tracking capabilities, since we cannot take responsibility for return shipments that we do not receive. The shipping costs for the return will be your responsibility except in the case of exchanges for defective items.

* Garments purchased as Closeouts or during special events/sales where we indicated “All Sales Final—No Returns or Exchanges” cannot be returned.

PLEASE NOTE: Returns/exchanges CANNOT be accepted without an RMA #. If you send a return without an RMA # the package will be automatically rejected. This is a requirement, not a matter of policy, so please get your RMA # first by emailing us at sales@scottevest.com

3. Where do I send my Return/Exchange?
The RMA form on the back of your packing slip has an address label you can use. All returns/exchanges should be sent (with the RMA # on the exterior of the package) and RMA form inside to:

SCOTTEVEST
DTI Warehouse, Inc.
605 Territorial Drive, Suite C
Bolingbrook, IL 60440

4. When will you send my exchange? When will I get credit for my return?
Please note that exchanges will not be sent out until we’ve received the item back from your original order. Additional charges for shipping the exchange will be charged to the credit card from the original purchase, as will any fees for additional items or more expensive items. Any credit due after an exchange will be refunded to the credit card used for the original purchase.

For returns, we will issue a refund to the credit card used for the purchase for the amount you paid for the garment.

Shipping fees are not refundable.

We process returns and exchanges 2-3 times per week, so depending on when we receive it, your return/exchange will be processed within a few business days. Additionally, most credit card companies take 2-3 business days to post a transaction, so it could take a week after receipt of your return before you see the refund on your credit card.

5. I bought an SeV as a gift for someone and the 30 day return period ended before the gift was received. Can I still return/exchange it? What if I want to order holiday gifts more than 30 days in advance?
We have no problem if the gift recipient wants to return or exchange it, as long as the original order number is provided and the item(s) are returned within 60 days of the original purchase date. The SeV must be unworn and should still have its tags (whether or not attached), in accordance with our regular return policy. We try to extend the return/exchange grace period for holiday gifts when possible.

For the 2009 holiday season, we ask that you contact us before January 8, 2010 to arrange an RMA number.

In all cases, if you purchased something during a special where we indicated “All Sale Final,” we will not accept returns.

6. What if my SeV is damaged or defective?
We take great pride in the quality of our clothing. All of our products are guaranteed against material defects for a period of 2 years from the date of purchase. If there is a problem caused by poor workmanship or faulty material within this timeframe, we will either repair or replace the garment, at our discretion. If you feel that your product is defective, please email us at sales@scottevest.com or call us at 866.909.8378 (toll free n the U.S.) and we will take care of the situation as quickly as possible. Please note that normal wear and tear and damage caused by misuse or improper care are not covered.



How do I set-up my SeV?



How do I wash/clean my SeV?

First, and most importantly, REMOVE ALL DEVICES, WIRES, KEYS, etc. from your SeV. Then, it’s easy. All of our garments have care labels sewn into the interior with standard care instructions. The main difference between our clothing and other clothing is that you will carry more in our clothing, so you need to remember to empty all of your pockets before washing/cleaning.

Other FAQ's

1. How do I rate and review products?
Let others know your opinion about items you've purchased. You can rate them on a scale from 1 to 5 and write reviews to share the pros and cons.

Add a Review:

  1. From a product detail page, click the "Write a Review" link or click here to select your SeV product.
  2. Give the product 1 to 5 stars (1 star = Not Good. 5 stars = Perfect).
  3. Write your review.
  4. Preview the review, read the usage agreement, and click "Submit".
  5. Enter your email address to become a "Verified Reviewer". As a verified reviewer you'll be able to track your review history and increase the credibility of what you write.

Reviews submitted on the English version of the site will not appear on the French site and vice versa.

Your review may also be posted on PowerReviews.com, a network site that shares online reviews.

Please read the Power Reviews' Usage Agreement for more information about the review process.

Review Writing Guidelines
Product reviews are intended to help members make better informed buying decisions.

  • Focus on product performance and quality based on your own direct experiences. Whatever you say should be directly related to the product.
  • Provide details about why you like or dislike the product.
  • Please do not include:
    • The price of the product
    • HTML tags or special characters
    • Information about your retail or service experience when buying the product
    • Personally identifiable information: email addresses, URLs, phone numbers, or other contact information

Approval Process
Reviews are screened for inappropriate content before posting. Approved reviews appear within 5 – 6 business days.

Inappropriate content includes:
Obscene or inflammatory language, or language not suitable for public forums
Advertisements and "spam" content
Critical or spiteful comments about other reviews or their authors

2. What is your Privacy Policy?
We NEVER sell, rent, loan, your personal information. If you want to be unsubscribed, just reply telling us to remove you. We do this on the first request. We try not to email more than twice per month, and only with relevant offers and deals.

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